Pay TV revamps clunky guides in battle with Internet services
By Lisa Richwine LAS VEGAS (Reuters) – U.S. cable and satellite TV providers are rolling out new services to solve a problem that drives customers crazy – which channel is HBO? And how do I find the latest episode of “The Walking Dead?” Faced with competition from Internet upstarts with graphical guides that are relatively painless to use, traditional media companies are adding voice control to remotes, cutting the number of buttons, and reducing clutter from screens.
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